Privacy Policy
IXS Coatings respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how IXS Coatings collects, uses and protects information when you visit our website, contact us through the website or otherwise interact with us through this site.
This Privacy Policy applies to the IXS Coatings corporate website. Our operating companies, including GFX Solutions, LINE-X and Ultimate Linings, maintain their own websites and may have separate privacy practices and policies.
1. Information we collect
We collect a limited amount of information through this website.
Information you provide to us
If you submit our contact form, we may collect:
- Your name
- Your email address
- The contents of your message
- Any other information you voluntarily include in your inquiry
The contact form is intended for general and corporate inquiries relating to IXS Coatings.
Information submitted through the form is delivered to an appropriate IXS Coatings email inbox so that we can review and respond to your inquiry.
Information collected automatically
When you visit the website, certain technical and usage information may be collected automatically through analytics technologies, subject to your cookie preferences.
This may include information such as:
- Browser and device type
- Operating system
- Approximate geographic location
- Pages viewed
- Date and time of visits
- Referring pages or websites
- Interactions with website content
- Session and website performance information
We use this information to understand how visitors use the website and to improve its performance, usability and content.
2. How we use your information
We may use information collected through this website to:
- Respond to inquiries and requests
- Communicate with you regarding your inquiry
- Route an inquiry to the appropriate person or business within the IXS Coatings group when necessary
- Operate, maintain and improve the website
- Understand how visitors interact with the website
- Diagnose technical or performance issues
- Protect the website and our systems from misuse or security threats
- Comply with applicable legal and regulatory requirements
We do not use information submitted through the IXS Coatings contact form for unrelated marketing purposes unless you separately request or consent to such communications.
3. Analytics
We use analytics services to help us understand website traffic and visitor interactions.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics may collect information about website visits, sessions, devices, browsers, approximate location and interactions with website content.
Analytics cookies are used only in accordance with your cookie preferences.
Information collected through Google Analytics is used to analyze website performance and usage rather than to serve advertising through this website.
Microsoft Clarity
We use Microsoft Clarity to better understand how visitors interact with our website.
Clarity provides analytics including interaction data, session information, clicks, scrolling and other website usage information. This helps us identify usability issues and improve the visitor experience.
Where required, Clarity analytics technologies are activated in accordance with your cookie consent preferences.
IXS Coatings does not use Microsoft Clarity on this website for advertising purposes.
4. Cookies and similar technologies
Cookies are small files or pieces of information stored on or accessed through your device when you visit a website.
Our website may use the following categories of cookies or similar technologies:
Strictly necessary cookies
These technologies are required for essential website functions, including remembering privacy and cookie preferences where applicable.
They cannot generally be disabled through our cookie preference system because the website requires them to provide the requested functionality.
Our contact form uses Cloudflare Turnstile to verify submissions are from a human and not automated software. Turnstile is required for the contact form to function and does not track you for advertising purposes.
Analytics cookies
With your consent where required, we use analytics technologies including Google Analytics and Microsoft Clarity.
These technologies help us understand website traffic, visitor behavior and website performance.
Analytics cookies are not required for the basic operation of the website and can be declined through our cookie preference controls.
Embedded media
Some pages may contain embedded media provided through third-party services.
Where an embedded service requires non-essential cookies or similar technologies, the content may remain blocked until you choose to enable the appropriate cookie category.
The third-party provider may process information according to its own privacy policy once that content is enabled.
Advertising cookies
IXS Coatings does not use advertising cookies on this website and does not use this website to serve targeted or behavioral advertising.
You can review or change your cookie preferences using the cookie preference controls available on the website.
5. Sharing of information
IXS Coatings does not sell personal information collected through this website.
We may share information in limited circumstances, including:
- With employees or representatives of IXS Coatings who need the information to respond to an inquiry
- With GFX Solutions, LINE-X or Ultimate Linings when your inquiry relates specifically to one of those businesses and forwarding it is reasonably necessary to respond to you
- With service providers that support the operation, hosting, security, analytics or maintenance of our website and systems
- When required by law, regulation, legal process or governmental request
- When reasonably necessary to protect the rights, property, security or safety of IXS Coatings, our businesses, website users or others
- In connection with a merger, acquisition, financing, restructuring, sale of assets or similar corporate transaction, subject to applicable law
Service providers are permitted to process information only in accordance with their respective contractual and legal obligations.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining appropriate business records, resolving disputes and meeting legal or regulatory obligations.
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
Information contained in an email correspondence may be retained as part of our ordinary business records where appropriate.
7. Data security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no internet transmission, email system or electronic storage method can be guaranteed to be completely secure.
8. Your privacy choices and rights
Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how personal information is collected, used or disclosed
- Exercise other rights available under applicable privacy law
These rights may be subject to exemptions and limitations under applicable law.
You may also withdraw or modify consent for non-essential cookies using the cookie preference controls on this website.
To submit a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
9. International visitors
IXS Coatings is based in the United States, and information submitted through this website may be processed or stored in the United States.
If you access the website from outside the United States, your information may therefore be transferred to and processed in a country whose data protection laws differ from those in your country of residence.
Where applicable law requires additional safeguards for international transfers of personal information, we and our service providers will use appropriate mechanisms to address those requirements.
10. Children's privacy
This website is intended for a general corporate and business audience and is not directed toward children.
IXS Coatings does not knowingly collect personal information through this website from children under the age of 13.
If we become aware that personal information from a child has been collected through the website inappropriately, we will take reasonable steps to delete it.
11. Third-party websites
This website contains links to websites operated by other companies, including the websites of GFX Solutions, LINE-X and Ultimate Linings.
Those websites are governed by their own privacy policies and practices.
IXS Coatings is not responsible for the privacy practices, security or content of third-party websites. We encourage visitors to review the privacy policies of any website they visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, technology, business practices or legal requirements.
When we make changes, we will update the effective date shown at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
13. Contact us
If you have questions about this Privacy Policy, our privacy practices or personal information relating to you, please contact:
IXS Coatings
7000 19 Mile Rd
Sterling Heights, MI 48314
United States
Email: info@ixscoatings.com